Privacy policy

Privacy Policy

Last Updated: August 21, 2026

Introduction

Tigarly LLC ("Tigarly," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit tigarly.com (the "Site"), make a purchase, contact us, or otherwise interact with our services.

Tigarly LLC currently offers sales and shipping within the United States. Visitors from other locations may be able to access the Site, but we do not currently offer international order fulfillment.

Personal Information We Collect

The personal information we collect depends on how you interact with the Site.

Information You Provide to Us

When you place or attempt to place an order, contact us, subscribe to communications, or otherwise provide information through the Site, we may collect information such as:

• Name
• Billing address
• Shipping address
• Email address
• Phone number
• Order and transaction information
• Customer service communications
• Information you voluntarily provide to us

Payment information is processed securely by Shopify and/or applicable third-party payment processors. Tigarly LLC does not directly store complete payment card numbers on its own systems.

Information Collected Automatically

When you visit the Site, certain information may be collected automatically about your device and how you interact with the Site, including:

• IP address
• Browser type and version
• Device type and operating system
• General location information derived from your IP address
• Time zone
• Pages and products viewed
• Referring websites or search terms
• Interactions with the Site
• Cookie and similar technology identifiers

We may collect this information using technologies such as cookies, log files, pixels, tags, and web beacons.

Cookies and Similar Technologies

Cookies are small data files stored on your device that help websites function, remember preferences, understand visitor activity, improve performance, and support advertising and marketing where permitted.

We may use cookies and similar technologies for purposes including:

• Operating and securing the Site
• Remembering your preferences
• Maintaining shopping cart functionality
• Understanding Site traffic and performance
• Analyzing how visitors interact with our products and pages
• Supporting marketing and advertising activities where permitted

You can manage cookies through your browser settings and, where available, through the privacy or cookie preference tools provided on our Site.

For general information about managing cookies, you may visit https://www.allaboutcookies.org.

How We Use Your Personal Information

We may use personal information for legitimate business purposes, including to:

• Process and fulfill orders
• Process payments through authorized payment providers
• Arrange shipping and delivery
• Provide order confirmations, invoices, and shipping updates
• Respond to customer service inquiries
• Process returns, refunds, and warranty requests
• Detect, investigate, and prevent fraud or unauthorized transactions
• Improve our Site, products, services, and customer experience
• Analyze Site performance and customer interactions
• Provide marketing communications where permitted by law and consistent with your preferences
• Comply with applicable legal, accounting, tax, and regulatory obligations
• Protect the rights, property, security, and safety of Tigarly LLC, our customers, and others

How We Share Personal Information

We may share personal information with service providers and other third parties when reasonably necessary to operate our business and provide our services.

These parties may include:

• E-commerce platform and website service providers
• Payment processors
• Shipping carriers and logistics providers
• Analytics providers
• Marketing and advertising service providers
• Fraud prevention and security providers
• Professional advisers such as accountants, attorneys, or consultants where necessary

We may also disclose personal information when required to comply with applicable laws, regulations, subpoenas, court orders, government requests, or other lawful processes, or when reasonably necessary to protect our legal rights or the safety of our customers and others.

Shopify

Our online store is powered by Shopify. Shopify may process personal information in connection with providing the e-commerce platform, checkout, payment, security, and related services used by our Site.

You can learn more about Shopify's privacy practices at https://www.shopify.com/legal/privacy/consumers.

Analytics

We may use analytics services, including Google Analytics or similar technologies, to help us understand how visitors interact with the Site and to improve Site performance.

For information about Google's privacy practices, visit https://policies.google.com/privacy.

You may also learn about the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.

Advertising and Marketing

We may work with advertising, analytics, or marketing providers that use cookies, pixels, or similar technologies to measure advertising performance or provide advertising that may be relevant to your interests.

Depending on the technologies used and applicable law, certain disclosures of personal information for cross-context behavioral advertising may be considered "sharing" under certain U.S. state privacy laws.

Where required by applicable law, eligible consumers may use privacy controls available on our Site to opt out of certain advertising-related uses or sharing of personal information.

You can also learn more about interest-based advertising and available opt-out choices through the following resources:

• Digital Advertising Alliance
• Network Advertising Initiative

Your Privacy Rights

Depending on where you live and whether applicable privacy laws apply to Tigarly LLC, you may have certain rights regarding your personal information.

These rights may include the right to:

• Request information about the personal information we collect, use, or disclose
• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of personal information, subject to applicable exceptions
• Request a portable copy of certain personal information where required
• Opt out of certain sales or sharing of personal information where applicable
• Limit certain uses or disclosures of sensitive personal information where applicable
• Appeal certain privacy request decisions where applicable
• Exercise applicable privacy rights without unlawful discrimination

California Privacy Rights

If you are a California resident and the California Consumer Privacy Act, as amended ("CCPA"), applies to Tigarly LLC and your personal information, you may have rights including the right to know, access, correct, or delete certain personal information, as well as the right to opt out of certain sales or sharing of personal information and to limit certain uses of sensitive personal information where applicable.

To submit an applicable privacy request, please contact us at info@tigarly.com.

We may need to verify your identity before completing certain privacy requests. Authorized agents may submit requests where permitted by applicable law, subject to applicable verification requirements.

We will not unlawfully discriminate against you for exercising privacy rights provided by applicable law.

Do Not Track and Global Privacy Control

Some browsers and devices provide privacy preference signals, including Global Privacy Control (GPC). Where required by applicable law and technically supported, we will process legally recognized opt-out preference signals in accordance with applicable requirements.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing products and services, maintaining business and transaction records, resolving disputes, preventing fraud, enforcing agreements, and complying with legal, tax, accounting, and regulatory obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

Children's Privacy

Our Site and products are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.

Third-Party Websites

The Site may contain links to websites, applications, or services operated by third parties. Tigarly LLC is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party services you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, technologies, services, or applicable legal and regulatory requirements.

When we make changes, we may update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit an applicable privacy request, please contact us:

Tigarly LLC
Email: info@tigarly.com
Phone: +1 (323) 706-8320
Address: 120 Spear St Ste 2200, San Francisco, CA 94105
Business Hours: Monday-Friday, 9:00 AM-5:00 PM PST

We aim to respond to customer service and privacy inquiries within 24 business hours.